Terms & Conditions
Terms & Conditions of Gamewalhalla, based at Begijnendijk.
Version valid as of 01/01/2012
1. General
1.1 The general conditions apply for all offers from Gamewalhalla. The conditions are accessible to everyone and included on the website of Gamewalhalla. On request we'll send you a written copy.
1.2 By placing an order you acknowledge to agree with the delivery and payment terms. Gamewalhalla reserves the right to change its delivery and/or payment terms after the expiry of the maturity.
1.3 Unless otherwise agreed in writing the general of specific terms or conditions of third parties are not recognized by Gamewalhalla.
1.4 Gamewalhalla ensures that the delivered product complies with the agreement and meets the specifications in the listing.
2. Delivery
2.1 Delivery takes place while supplies last.
2.2 According to distance selling regulations Gamewalhalla will implement orders within 30 day. If this isn't possible (because the ordered product is out of stock or no longer available), or there is a delay for other reasons, an order cannot or only partially being implemented, than within 1 month the consumer will be notified and has the right to cancel the order without any costs or penalty.
2.3 Gamewalhalla's obligation of delivery will be met, at the moment the by Gamewalhalla delivered goods have been offered once to the buyer. For home deliveries the report of the carrier, which includes the refusal of acceptance, will be the full proof of the delivery.
2.4 All terms mentioned on this website are indicative. Therefore the above mentioned terms are not legally binding.
3. Prices
3.1 Within the duration of the offer prizes will not be increased unless legal measures require this or our supplier increases his prices.
3.2 All prices on the website are subject to misprints. For the consequences of misprints no liability is accepted.
3.3 All prices are in Euro and include VAT.
4. Returns
4.1 According to distance selling regulations (Art. 7:5 DCC), the buyer has the right to return (a part) of the delivered goods within 14 working days without giving a reason for the return. This period begins when the ordered goods are delivered. If the customer after this period hasn't returned the goods, the purchase is a fact. If a buyer wants to return an order he/she must inform Gamewalhalla (by writing) about this matter within 14 days after the goods have been delivered. The buyer must prove that the delivered good were returned in time, e.g. through a proof of postal delivery. The return of the goods must be in the original packaging (including accessories or related documentation) and in new condition. If the goods have been used, encumbered of corrupted in any way the right to return an order no longer applies. Taking into account everything stated in the previous paragraph, Gamewalhalla ensures that within 30 days after receiving the proper return, the customer will receive a complete refund including the shipping costs that were charged. All costs and risks for returning an order are completely at the charge of the buyer.
4.2 Returns do not apply for:
* New article: Gamewalhalla only accepts returns if the article is still in the original, sealed packaging. If the packaging has been opened returns are not accepted. The costs to return an order are complete at the charge of the buyer.
* Second handed goods: Gamewalhalla doesn't accept returns for second handed goods. All goods are professionally cleaned, inspected en tested before they are put online. In the exceptional case where you should encounter a problem this is fully covered by our guarantee and returning policy. Please consult our information pages for more information about this matter.
5. Data Management
5.1 When placing an order with Gamewalhalla, your data will be included in the customer database of Gamewalhalla. Gamewalhalla respects the data protection act and will not provide your information to third parties. See our privacy policy.
5.2 Gamewalhalla respects the privacy of its users of the website and ensures confidentiality of your personal information.
5.3 In some cases Gamewalhalla will make use of a mailing list. Each mailing includes the necessary instructions to remove yourself from this list.
6. Guarantee
6.1 Gamewalhalla warrants that its products supplied meet the requirements of usability, reliability and durability as reasonably agreed in the agreement and therefore is responsible for the factory guarantee of the provided products.
6.2 The warranty period of Gamewalhalla matches the manufacturer's warranty period. Gamewalhalla is never responsible of the final suitability of the good for every individual application by the buyer, neither for eventual advices for the use of application of the goods.
6.3 When receiving the goods, the customer is obliged to immediately check them. Should the delivered goods be wrong, inadequate or incomplete, then the customer must (before returning the item) inform Gamewalhalla in writing about this. Any defect or faulty goods can and must be reported by writing within 2 months after receipt. The return of the items must be in the original packaging (including accessories and documentation) and in an as new condition.
6.4 If Gamewalhalla estimates that the complaints are well-founded, Gamewalhalla will at its choice replace the delivered goods free of charge or come to a written agreement with the buyer for a compensation, provided that the liability of Gamewalhalla and therefore the amount of the compensation is limited to the highest invoice amount of the goods in question.
6.5 This warrantee does not apply:
A) as long the customer is in default towards Gamewalhalla;
B) if the customer has repaired and/or adapted the delivered goods or had them repaired and/or adapted by third parties;
C) if the goods delivered have been exposed to abnormal conditions or have been handled carelessly or contrary to the instructions of Gamewalhalla and/or the instructions on the package.
7. Offers
7.1 Offers are without any obligation unless otherwise stated in the offer.
7.2 Upon acceptance of an offer by the buyer, Gamewalhalla reserves the right to revoke or deviate from it within 3 working after receipt of the acceptance.
7.3 Verbal agreements are only valid after they have explicitly been confirmed my writing.
7.4 Offers from Gamewalhalla do not automatically apply for repeat orders.
7.5 Gamewalhalla cannot be held to its offers if the customers should have understood that the offer or a part of the offers obviously contained an error or misprint.
7.6 Addictions, changes and/or further agreements are only effective if agreed by writing.
8. Agreement
8.1 An agreement between Gamewalhalla and a customer is created after Gamewalhalla has judged its feasibility.
8.2 Gamewalhalla reserves the right without giving any reason not to accept an order or only accept it under the condition that the shipment takes place after COD or prepayment.
9. Images and specifications
9.1 All images on the website of Gamewalhalla are indicative and may not lead to compensations or to the termination of the agreement.
10. Force majeure
10.1 Gamewalhalla is not liable of and insofar as its commitments cannot be met due to force majeure.
10.2 Force majeure comprehends any strange reason and any circumstance, which reasonably Gamewalhalla cannot be held responsible for. Delays of failure by our suppliers, disruptions in the internet, failures in the electricity, failures in the e-mail traffic and disruption or modifications to technology provided by third parties, transport problems, strikes, government rules, supply delays, negligence by suppliers and/or manufacturers of Gamewalhalla as well as from individuals, disease, defects in appliance or shipment tools count explicitly as force majeure.
10.3 In case of force majeure Gamewalhalla reserves the right to suspend its obligations and is also entitled to dissolve or partially dissolve the agreement, or else claim that the content of the agreement is amended so as execution remains possible. In no event Gamewalhalla can be held to pay any penalty or compensation.
10.4 If Gamewalhalla at the onset of the force majeure already has fulfilled a part of its obligations or can only fulfil a part of it, Gamewalhalla is entitled to separately invoice the goods already delivered/goods that can be delivered and the customer is obliged to pay this invoice as if it would be a separate agreement. This doesn't apply if the goods that have already been delivered have no independent value.